Privacy Policy

1 Who We Are

JXC Digital Inc. is a digital advertising agency incorporated in the State of New York, United States. We provide paid search management, Google Shopping advertising, paid social advertising, analytics setup, and ad asset creation services to businesses.

Business Address: New York, NY, United States
Email: support@jxcdigital.com
Phone: 646.655.9338

2 Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name and email address when you submit a contact or audit request form
• Your website URL and Google Ads account ID when requesting an audit
• Monthly ad spend range and business goals submitted via our forms
• Any other information you voluntarily provide in message fields

Information collected automatically:

• IP address and general geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Clicks, scrolls, and other interaction data via analytics tools

Information from third parties:

• If you connect a Google Ads account for audit purposes, we may access campaign-level data within the scope of the access you grant

3 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests
• Conduct the PPC or campaign audit you requested
• Communicate with you about our services, proposals, and updates
• Improve our website and understand how visitors use it
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure the security of our Site

4 How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and business (such as email platforms, analytics tools, and form processors). These providers only access your data to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business transfers: If JXC Digital Inc. is acquired, merged, or undergoes a change in ownership, your information may be transferred as part of that transaction.
• With your consent: We may share your information for any other purpose with your explicit consent.

5 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics / GA4)
• Marketing cookies: Used to track conversions and ad performance (e.g., Google Ads, Meta Pixel)

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site. Most browsers allow you to refuse or delete cookies — refer to your browser's help documentation for instructions.

6 Third-Party Services

Our Site and services may involve the following third-party platforms, each with their own privacy policies:

• Google Analytics / GA4 — website traffic and behavior analytics
• Google Ads — advertising and conversion tracking
• Meta (Facebook/Instagram) — advertising and pixel tracking
• Contact Form 7 — form submission processing
• WordPress / Elementor — website platform and page builder

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Form submissions and inquiry data are retained for up to 3 years or for the duration of an active client relationship, whichever is longer
• Analytics data is retained per the default retention settings of the applicable platform (e.g., Google Analytics)
• You may request deletion of your data at any time by contacting us at support@jxcdigital.com

8 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of marketing communications at any time
• Data portability: Request your data in a portable format where applicable

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Economic Area may have rights under the General Data Protection Regulation (GDPR).

To exercise any of these rights, contact us at support@jxcdigital.com. We will respond within 30 days.

9 Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at support@jxcdigital.com and we will take steps to delete it.

10 Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include secure HTTPS connections, access controls, and regular review of our data practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact us: